Emotional intelligence at work
Workshop
The workshop is built around four pillars, each one connected to the next. You can't skip to relationship management if you haven't done the self-awareness work first.
01
Self-awarenes
This is where it starts. Understanding what triggers you, where you feel it in your body, and why. Before you can manage anything, you need to know what's actually happening inside you. Most conflicts in teams don't start with a bad person. They start with an unexamined reaction.
Self-awareness
Focuse
Think about a new person joining your team. Something about them triggers a colleague, the way they speak, the way they dress, something in how they phrase things. The colleague doesn't know why. They just know working with this person is hard.
Most companies try to handle this at the conflict stage. By then it's already expensive, someone is disengaged, a manager is involved, maybe someone is about to leave.
02
Self-management
Once you know your triggers, you have a choice about what you do with them. This pillar is about adaptability, emotional balance, positive outlook, and achievement orientation. It's about not putting your unprocessed feelings onto the people around you.
Emotional balance
Adaptability
Achievement orientation
Adaptability
Emotional intelligence catches it earlier. Self-awareness helps you recognize the reaction is coming from you, not from them. Self-management helps you not act on it.
03
Social awareness
The first two pillars are about you. This one is about others. Empathy and organizational awareness. Reading the room. Noticing when a colleague is carrying something heavy. Understanding the business context well enough to actually help, even when it's not your job to.
Empathy
Organizational awareness
Social awareness helps you see that person as a whole human. Relationship management gives you the tools to work together anyway, and sometimes even well.
04
Relationship management
This is where it all comes together. Influence, coaching and mentoring, conflict management, teamwork, inspirational leadership. Can you lead people well even when you're not the one with the title? Can you de-escalate a situation before it becomes a crisis? That's what this pillar trains.
Influence
Coach and mentor
Conflict management
Teamwork
Inspirational leadership
The workshop runs through all four pillars using real, everyday examples. I don't use any specific case studies from Harvard but mostly from situations that happened yesterday. The kind of frustration that builds when someone does not answer your message. The kind of panic that shows up right before a difficult conversation. The kind of exhaustion that looks like rudeness because nobody has the vocabulary to name what is actually wrong
I have been practicing emotional intelligence for over ten years. I did Daniel Goleman’s certification, both the fundamentals and the advanced program. It is how I work, how I lead, and how I have managed conflict across three countries and over 30 nationalities. Every single thing in this workshop is something I have used.
By the end, your team has a shared language for the hard moments and that matters more than most companies realize until after they have it.
Half-day (4 hours)
On-site or online
Available in Slovenian and Engllish
